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Handmade Embroidered Kidswear
THE THREAD KNOT
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FAQ
Frequently asked questions
General
Do you accept custom orders?
Yes, we do! You can message us for custom sizes, or special requests. We’ll try our best to create what you need.
How long does it take to make my order?
Since most items are made to order, production usually takes 10–15 working days before shipping.
How much is shipping?
Shipping charges are calculated at checkout. We also offer flat rate shipping for Canada
Can I change or cancel my order?
Orders can only be changed or cancelled within 24 hours of placing them, before production starts.
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